Administration Internship
Bidvest Insurance is a non-Life insurer within the Financial Services division of the larger Bidvest Group and operates
alongside other great companies such as Bidvest Bank, Bidvest Life, FMI, Compendium Insurance Brokers and others.
Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel
which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are
designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can
deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that
we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and
staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge
convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with
us are only limited by your own imagination.
Position Overview
Develop, manage, and implement lead generation strategies to improve customer engagement and sales performance.
Responsible for generating leads across multiple platforms whilst improving on already established lead activities which
currently utilize databases, 3rd party lead providers, sms’, email, social media, digital & SEO. The successful candidate
should have a natural tendency to find and engage potential customers to build a stronger, deeper sales funnel.
What You’ll Need
Our Values
At Bidvest Insurance, we are all part of a BE’VOLUTION where we live our values each and every day for the benefit of
our colleagues, customers, partners, stakeholders and our environment.
WE ARE HIRING
Durban
Key Responsibilities and Duties
Provide assistance and support on administrative tasks.
Provide telephonic and email support to all clients.
Confirm that the claim information is correct and valid.
Assist with Updating policy information on the system when information changes.
Assist with telephonic queries in a professional and efficient manner.
Assist with checking the status of the policy & receipt of premium (current and up to date), to facilitate claim
processing.
Ensure the principles of TCF (Treating Customers Fairly) are embedded in all customer interactions.
Responsible for capturing claims correctly and accurately.
Qualifications
3 Year National Diploma or Degree in Business administration from a public tertiary institution
Certified copy of your ID.
Certified copy of Academic Transcript.
Must be an SA Citizen between the ages of 18-35 years old.
Your CV and motivational letter.
Must have not previously done an internship prior (SETA/ Government)
Knowledge and skills
Written and verbal communication skills
Interpersonal skills
Detail orientation
Desire and potential to learn.
Self-Motivated
Prioritize tasks as needed.
Submissions:
Preference will be given to PDI candidates in line with our EE
Interested candidates to please submit their CV to: jobs@bidvestinsurance.co.za
Bidvest Insurance is an authorised Financial Services Provider FSP46395
Should you not hear from us within 2 weeks from date of application, please consider yourself unsuccessful
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