Claim officers x32 posts at Dept of Labour for unskilled candidates
- Career Exibs SA
- 3 days ago
- 7 min read
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 30 April 2025 at 16:00 (walk-in) and 00:00 (online)
POST 13/49 : CLIENT SERVICE OFFICER: COID (X3 POSTS)
SALARY : R269 499 per annum
CENTRE : Labour Centre: Carolina Ref No: HR4/4/7/26(X1 Post)
Labour Centre: Vryburg Ref No: HR4/4/02/05(X1 Post)
Labour Centre: Volkrust Ref No: HR4/4/7/33(X1 Post)
REQUIREMENTS : Matriculation/ Grade 12/ Senior Certificate. Knowledge: Public Service Act,
Public Service Regulation, Compensation Fund business strategies and goals,
Compensation Fund value chain, Directorate goals and performance
requirements, PFMA and Treasury Regulations and Customer care (Batho
Pele Principles). Skills: Computer literacy, Business writing skills, Listening
skills, Telephone etiquette and Basic interpersonal skills.
DUTIES : Receive and verify documents for registration. Register the claims on the
operational system. Assist employer services at the kiosk, online system and
service centres. Handle all service related queries and complaints.
ENQUIRIES : Mr RL Mokoena Tel No: (017) 843 1077/2111/3190, (Caroline)
Mr SS Shongwe Tel No: (018) 387 8100, (Vryburg)
Mr M Makate Tel No: (017) 826 1883, (Volkrust)
APPLICATIONS : Deputy Director Labour Centre Operations: Private Bag X718 Carolina 1185,
Landbou Building 20B Breytenbach Street, Carolina or email: JobsCRL@LABOUR.gov.za
Acting Deputy Director Labour Centre Operations: Private Bag X34, Piet Retief,
2380. Balalas Building, 42, Kotze Street, eMkhondo or email: JobsPRT@LABOUR.gov.za
Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or
hand deliver at: Provident House, University Drive, Mmabatho. or Email: JobsNW5@LABOUR.gov.za
POST 13/51 : CLIENT SERVICE OFFICER: UIF (X24 POSTS)
SALARY : R269 499 per annum
CENTRE : Thaba- Nchu Satellite Office Ref No: HR 4/4/8/906 (X2 Posts)
Labour Centre: Bethlehem Ref No: HR/4/4/8/907 (X2 Posts)
Labour Centre: Sasolburg Ref No: HR 4/4/8/908 (X2 Posts)
Labour Centre: Mogwase Ref No HR4/4/02/07 (X2 Posts)
Labour Centre: Vryburg Ref No: HR4/4/02/07 (1X Post)
Labour Centre: Potchefstroom Ref No: HR4/4/02/08 (X1 Post)
Christiana Labour Centre Ref No: HR4/4/02/09 (X1 Post)
Labour Centre: Kokstad Ref No: HR4/4/5/5 (X2)
Labour Centre: Richmond Ref No: HR4/4/5/6(X1 Post)
Labour Centre: Ulundi Ref No: HR4/4/5/7 (X1 Post)
Labour Centre: Dundee Ref No: HR4/4/5/8(X1 Post)
Labour Centre: Ladysmith Ref No: HR4/4/5/9(X1 Post)
Labour Centre: Estcourt Ref No: HR4/4/5/10 (X1 Post)
Labour Centre: Mthatha Ref No: HR4/4/10/01 (X3 Posts)
Labour Centre: Kariega Ref No: HR4/4/10/02 (X3 Posts)
REQUIREMENTS : Grade 12\ Senior Certificate. No experience required. Knowledge:
Unemployment Insurance Act and Regulations, Unemployment Insurance
Contributions Act, Public Financial Management Act (PFMA) Protection of
Personal Information Act (POPIA), Treasury Regulations, Batho Pele
Principles, Department of Labour and UIF Policies and Procedures, UIF’s
vision, Mission and Values, Customer Care Principles, Procedures and
Guidelines Skills: Interviewing, Communication (verbal and written), Listening,
Computer Literacy, Customer Relations, Analytical, Time Management,
Interpersonal, Telephone etiquette, on job training (operation system).
DUTIES : Provide screening service. Process applications for UIF benefits. Register
payment continuation forms. Provide administrative functions.
ENQUIRIES : Mr MJ Ngono Tel No: (051) 933 2299
Mr T Moholi Tel No: (051) 303 5293
Ms Lelope Tel No: (051) 970 3200
Mr SS Shongwe Tel No: (018) 387 8100 (North-West)
Mr S Ngqoza Tel No: (039) 727 2140 (Kokstad)
Mr P Mtolo Tel No: (033) 212 2768 (Richmond)
Mr T Nkosi Tel No: (035) 879 8800 (Ulundi)
Ms T Khumalo Tel No: (034) 212 2421 (Dundee)
Ms L Radebe Tel No: (036) 638 1900 (Ladysmith)
Mr J Fakazi Tel No: (036) 352 7767 (Estcourt)
Ms S Zaula Tel No: (047) 501 5600 (Mthatha)
Ms W Koba Tel No: (041) 260 0608 (Kariega)
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X522, Bloemfontein,
9300 or hand deliver at Laboria House, 43 Charlotte Maxeke Street,
Bloemfontein. Email: jobs-fs1@labour.gov.za
Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735
or hand deliver at: Provident House, University Drive, Mmabatho. or Email:
Deputy Director: Kokstad Labour Centre, PO Box 260, Kokstad, 4700 or
hand deliver at 59 Hope Street, Kokstad. For Online Applications Email to:
Deputy Director: Richmond Labour Centre, PO Box 852, Richmond, 3780
or hand deliver at 60 Shepstone Street, Richmond. For Online Applications
Email to: Jobs-KZN2@Labour.gov.za
Deputy Director: Ulundi Labour Centre, Private Bag X56, Ulundi, 3838 or
hand deliver at Unit A Wombe, Street Ulundi. For Online Applications Email to:
Deputy Director: Dundee Labour Centre, PO Box 445, Dundee, 3000 or
hand deliver at 63 Victoria Street, Dundee. For Online Applications Email to:
Deputy Director: Ladysmith Labour Centre, Private Bag X9925, Ladysmith,
3370 or hand deliver at 35 Keate Street, Ladysmith. For Online Applications
Email to: Jobs-KZN5@Labour.gov.za
Deputy Director: Estcourt Labour Centre, P O Box 449, Estcourt, 3310 or
hand deliver at 75 Phillip Street, Estcourt. For Online Applications Email to:
Deputy Director: Labour Centre Operations, Private Bag X5080, Mthatha,
5100, Hand deliver at No.18 Corner of Madeira & Elliot Street Old Manpower
Building, Mthatha, 5100. Email: Jobs-EC6@labour.gov.za
Deputy Director: Labour Centre Operations, P.O. Box 562 Kariega 6230,
Hand deliver at 15A Chase Street, Kariega, 6230. Email: JobsEC3@labour.gov.za
POST 13/52 : UI CLAIMS OFFICER (X4 POSTS)
SALARY : R269 499 per annum
CENTRE : Labour Centre: Germiston Ref No: HR 4/4/4/02/04 (X2 Posts)
Labour Centre: Soshanguve Ref No: HR 4/4/4/02/03 (X1 Post)
Provincial Office: KZN Ref No HR4/4/5/26 (X1 Post)
REQUIREMENTS : Grade 12/Senior Certificate. Experience: 0 to 6 months. Knowledge:
Unemployment Insurance Act, Unemployment Insurance Contributions Act,
Public Service Regulation, Public Service Act, Batho Pele Principles,
Departmental Policies and procedures, Customer Care. Skills: Communication
(verbal & written), Listening, Computer literacy, Customer Relations, Decision
making.
DUTIES : Receive and assess all the UI Claims on the relevant systems in line with the
Standard Operating Procedure (SOP). Register all employers and verify the
declaration of employees as per the relevant prescripts. Execute the payment
of approved claims as per the set times frames. Attend to enquiries relating to
all the processed claims or any other matter relating to the processing of
claims. Perform administrative duties in the section.
ENQUIRIES : Ms S Ceaser Tel No: (011) 345 6300/ Mr T Nengwekhulu Tel No: (018) 632 4779
Ms G Khomo Tel No: (031) 366 2331
APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001
or hand deliver at: Department of Employment and Labour, No.47 Empire
Road, Park town. Email: Jobs-GP6@labour.gov.za
Deputy Director: Provincial Operations: PO BOX 940, Durban, 4000 or
hand deliver at 267 Anton Lembede Street, Durban. For online Applications
Email to: Jobs-KZN8@Labour.gov.za
POST 13/50 : CLAIMS PROCESSOR REF NO: HR 4/4/8/911
SALARY : R269 499 per annum
CENTRE : Provincial Office Free State
REQUIREMENTS : Grade 12 Certificate/ Three (3) years tertiary qualification (NQF7) Degree/
Diploma (NQF6) in Public Management/ Administration/ Social Science/OHS/
Finance/ HRM is required. 1-2 years’ experience on Compensation or Medical
Claims processing environment. Knowledge: Compensation Fund policies,
procedure and processes, Relevant Stakeholders, Human anatomy/ Biology
and medical terminology, Customer Service (Batho Pele Principles), COID
tariffs, Public Service Charter, Approved COID Delegation, Promotion of
Access to Information Act, Road Accident Fund (RAF) Act, PFMA and Treasury
Regulations. Skills: Requires Technical Proficiency, Numeracy, Business
Writing Skills, Required IT Skill, Communication (written and verbal) Data
Capturing, Data and records management, Telephone Skills and Etiquette.
DUTIES : Handle claims registration documentation. Prepare for adjudication (claims
processing). Prepare for medical claims processing. Render administrative
duties.
ENQUIRIES : Mr S Zakwe Tel No: (051) 505 6300
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X522, Bloemfontein, 9300
or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
Email: jobs-fs4@labour.gov.za
FOR ATTENTION : Sub-directorate: Human Resources Operations, Free State
NOTE : All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in posession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not eccept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate’s suitability based on the posts’s technical and generic requirements. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act(POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)
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