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Client Service Officers x31, Clerk x6, at Dept of Labour for unskilled youth

DEPARTMENT OF EMPLOYMENT AND LABOUR

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE : 06 September 2024 at 16:00 (walk-in) and 00:00 midnight (online)


POST 30/50 : CLIENT SERVICE OFFICER: COID (X2 POSTS)

SALARY : R255 450 per annum

CENTRE : Klerksdorp Labour Centre Ref No: HR4/4/08/12 (X1 Post)

Mbombela Labour Centre Ref No: HR4/4/7/9 (X1 Post)

REQUIREMENTS : Matriculation/ Grade 12/National Senior Certificate.

Knowledge: Public Service Act. Public Service Regulations. Compensation Fund business strategies and goals. Compensation Fund value chain. Directorate goals and performance requirements. PFMA and Treasury Regulations. Customer Service (Batho Pele principles)

Skills: Computer Literacy. Business Writing Skills. Listening skills. Telephone etiquette and Basic Interpersonal skills. 26 DUTIES : Receive and Verify documents for registration. Register the claims on the Operational System. Assist employer services at the kiosk, online system and service centres. Handle all services related queries complaints.

ENQUIRIES : Mr. MO Maluleke Tel No: (018) 387 8100 (Klerksdorp) Ms JP Thwala Tel No: (013) 753 2844 (Mbombela)

APPLICATIONS :

Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or hand deliver at: Provident House, University Drive, Mmabatho. or Email: JobsNW9@labour.gov.za

Acting Deputy Director Labour Centre Operations: Private Bag X11298 Standard Ban Building, 29 Brown Street, Nelspruit. Jobs-MP@labour.gov.za



POST 30/51 : UI CLIENT SERVICE OFFICER (X19 POSTS)

SALARY : R255 450 per annum

CENTRE : Ficksburg Labour Centre Ref No: HR 4/4/8/899 (X3 Posts)

Harrismith Labour Centre Ref No: HR 4/4/8/900 (X2 Posts)

Kroonstad Labour Centre Ref No: HR 4/4/8/901(X1 Post)

Petrusburg Labour Centre Ref No: HR 4/4/8/902 (X5 Posts)

Phuthaditjhaba Labour Centre Ref No: HR 4/4/8/903 (X1 Post)

Zastron Labour Centre Ref No: HR 4/4/8/904 (X4 Posts)

Sasolburg Labour Centre Ref No: HR 4/4/8/905 (X3 Posts)

REQUIREMENTS : Grade 12; no experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES : Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions.

ENQUIRIES : Ms M Mabuda-Raudzingana Tel No: (051) 505 6276 Ficksburg Ms T Mvelase Tel No: (058) 623 2977 Harrismith Mr S Malope Tel No: (056) 215 1812 Kroonstad Mr D Namane Tel No: (053) 574 0932 Petrusburg Mr A Kutuka Tel No: (058) 7130 373 Phuthaditjhaba Mr C Van Niekerk Tel No: (051) 673 1471 Zastron Ms M Lelope Tel No: (016) 970 3200 Sasolburg

APPLICATIONS : Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein. Email: jobs-fs1@labour.gov.za

FOR ATTENTION : Sub-directorate: Human Resources Operations, Free State



POST 30/52 : UI CLAIMS OFFICER (X9 POSTS)

SALARY : R255 450 per annum

CENTRE : Labour Centre: Kempton Park Ref No: HR 4/4/4/08/01 (X1 Post)

Labour Centre: Mamelodi Ref No: HR 4/4/4/08/02 (X1 Post)

Labour Centre: Boksburg Ref No: HR 4/4/4/08/03 (X1 Post)

Provincial Office Gauteng Ref No: HR 4/4/4/08/04 (X1 Post)

Labour Centre: Durban Ref No: HR4/4/5/05(X1 Post)

Labour Centre: Klerksdorp Ref No. HR4/4/08/09 (X1 Post)

Labour Centre: Mafikeng Ref No. HR4/4/08/10 (X1 Post)

Provincial Office: Mmabatho Ref No. HR4/4/08/11 (X1 Post)

Provincial Office: Mpumalanga -stationed at Standerton Labour Centre Ref No: HR 4/4/7/13 (X1 Post)

REQUIREMENTS : National Senior Certificate (Grade 12)/ Matriculation. 0 to 6 months’ experience.

Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele principles, Departmental policies and procedures, Customer care.

Skills: Communication (verbal & written), Listening, Computer literacy, Customer Relations, Decision making.

DUTIES : Receive and assess all the UI Claims on the relevant system in line with the Standard Operating Procedure (SOP). Register all employers and verify the 27 declarations of employees as per the relevant prescripts. Execute all payment of approved claims as per the set time frames. Attend to enquiries relating to all the processed claims or any other matter relating to the processing of claims. Perform Administrative duties in the section. ENQUIRIES : Mr PP Godongwana Tel No: (011) 853 5059 Mr SA Mchunu Tel No: (031) 331 1500 Mr I Ledwaba Tel No: (017) 712 1351 Mr MO Maluleke Tel No: (018) 387 8100


APPLICATIONS :

Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 Hand delivered at 77 De Korte Street, Braamfontein Email: JobsGP2@labour.gov.za. For Attention: Sub-directorate: Human Resource Management, Provincial Office: Gauteng


Deputy Director: Durban Labour Centre, Beneficiary Services, PO Box 10074, Durban 4001 Or hand deliver at Govt Buildings, Masonic Grove, Durban, 4001 or E-mail to Jobs-KZN2@labour.gov.za. For Attention: Sub-directorate: Human Resources Operations, KwaZulu-Natal


Deputy Director: Labour Centre Operations, Private Bag X2001 Standerton 2430 or hand deliver at: 14C Vry Street Standerton 2430. JobsMP@labour.gov.za


Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or hand deliver at: Provident House, University Drive, Mmabatho. or Email: JobsNW8@labour.gov.za



POST 30/54 : UI CLAIMS CREDIT OFFICER: BENEFICIARY SERVICES REF NO: HR4/4/5/22

SALARY : R255 450 per annum

CENTRE : Provincial Office: KZN

REQUIREMENTS : Grade 12/ Senior Certificate. Experience 0 – 6 months. Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contribution Act (UICA), Generally Recognised Accounting Principles (GRAP), Generally Accepted Accounting Principles (GAAP), Financial System, Department Policies and Procedures, Public Finance Management Act, Treasury Regulations, Financial Management Processes and Procedures.

Skills: Financial management, Communication (verbal & writing), Computer Literacy, Time management, Analytical, Numeracy, Interpersonal.

DUTIES : Collect outstanding Overpayments Balance, Keep all overpayment Debtors Records manually and electronically. Monitor the payments of benefits to clients.

ENQUIRIES : Ms G Khomo Tel No: (031) 366 2331

APPLICATIONS : Deputy Director: Provision Operations: PO Box 940, DURBAN, 4000 or hand deliver at 267 Anton Lembede Street, Durban. For online Applications Email to: Jobs-KZN5@labour.gov.za

FOR ATTENTION : Sub-directorate: Human Resources Operations, KwaZulu-Natal



POST 30/56 : ADMIN CLERK: EMPLOYEE PERFORMANCE MANAGEMENT REF NO: HR4/4/3/1ACEPM/UIF

SALARY : R216 417 per annum

CENTRE : Unemployment Insurance Fund, Pretoria

REQUIREMENTS : Grade 12 Certificate or equivalent. No previous experience required. Knowledge: Unemployment Insurance Amendment Act (UIA). Unemployment Insurance Contributions Act (UICA). Skills: Minutes writing. Report writing. Computer Literacy. Communication. Planning and Organizing.

DUTIES : Render general clerical support services. Provide personnel administration clerical support services. Provide supply chain clerical. Provide financial administration support services. ENQUIRIES : Mr LJ Madisha Tel No: (012) 337 1797

APPLICATIONS : Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria, email: Jobs-UIF7@labour.gov.za

FOR ATTENTION : Sub-directorate: Human Resources Management, UIF

NOTE : African Males, Indian Males, Indian Females, White Males, White Females and Persons with disabilities are encouraged to apply.



POST 30/55 : SENIOR ACCOUNTING CLERK: CLAIMS CREDITORS REF NO: HR4/4/3/1SACCC/UIF

SALARY : R255 450 per annum

CENTRE : Unemployment Insurance Fund, Pretoria

REQUIREMENTS : Grade 12/ Senior Certificate. No experience required.

Knowledge: Generally recognized Accounting Principles (GRAP). Generally Accepted Accounting Principles (GAAP). International Financial Reporting Standards (IFRS). Batho Pele Principles. Unemployment Insurance Amendment Act (UIA). Unemployment Insurance Contributions Act (UICA). Relevant Financial Systems.

Skills: Accounting. Communication. Computer Literacy. Time Management. Interpersonal. Report Writing. Planning and Organizing. Analytical. Emotional Intelligent. Financial Management.

DUTIES : Administer the payment of approved benefit vouchers. Process approved maintenance court order payments. Reconcile claims control account. Verify the Account Verification Services (AVS) report against Service Provider’s Invoice.

ENQUIRIES : Mr N Ndlovu Tel No: (012) 337 1457

APPLICATIONS : Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria, email: Jobs-UIF6@labour.gov.za FOR ATTENTION : Sub-directorate: Human Resources Management, UIF NOTE : African Males, Indian Males, White Males and Persons with disabilities are encouraged to apply.



POST 30/53 : RECORDS ADMINISTRATOR (X4 POSTS)

SALARY : R255 450 per annum

CENTRE : Provincial Office Gauteng Ref No: HR 4/4/4/08/05 (X3 Posts)

Provincial Office, Gauteng but stationed at Sebokeng Labour Centre Ref No: HR 4/4/4/08/06 (X1 Post)

REQUIREMENTS : Grade 12/ Senior Certificate or equivalent. No experience required.

Knowledge: National Archives Act, Batho Pele Principles, Records Management, Departmental Policies and Procedures. Skills: Communication, Listening, Computer Literacy, Planning and Organizing.

DUTIES : Maintain the filling system as per the directives of the archives and records management prescripts. Sort and prepare documents for disposal processes as in line with the relevant prescripts. Perform administrative duties within the Section as and when the need arises.

ENQUIRIES : Mr PP Godongwana Tel No: (011) 853 5059

APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 Hand delivered at 77 De Korte Street, Braamfontein Email: Jobs-GP2@labour.gov.za FOR ATTENTION : Sub-directorate: Human Resource Management, Provincial Office: Gauteng


POST 30/54 : UI CLAIMS CREDIT OFFICER: BENEFICIARY SERVICES REF NO: HR4/4/5/22 SALARY : R255 450 per annum CENTRE : Provincial Office: KZN

REQUIREMENTS : Grade 12/ Senior Certificate. Experience 0 – 6 months.

Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contribution Act (UICA), Generally Recognised Accounting Principles (GRAP), Generally Accepted Accounting Principles (GAAP), Financial System, Department Policies and Procedures, Public Finance Management Act, Treasury Regulations, Financial Management Processes and Procedures.

Skills: Financial management, Communication (verbal & writing), Computer Literacy, Time management, Analytical, Numeracy, Interpersonal.

DUTIES : Collect outstanding Overpayments Balance, Keep all overpayment Debtors Records manually and electronically. Monitor the payments of benefits to clients.

ENQUIRIES : Ms G Khomo Tel No: (031) 366 2331

APPLICATIONS : Deputy Director: Provision Operations: PO Box 940, DURBAN, 4000 or hand deliver at 267 Anton Lembede Street, Durban. For online Applications Email to: Jobs-KZN5@labour.gov.za FOR ATTENTION : Sub-directorate: Human Resources Operations, KwaZulu-Natal



NOTE : All attachments for online application must including Z83 and CV only be in PDF and in one (1) attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. The questions related to conditions that prevent re-appointment under Part F must be answered. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Foreign qualification must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). Applicants who do not comply with the abovementioned instruction/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the below advertised post(s). The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate (s) should therefore have proof that they have registered for the PreEntry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-preentryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)


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