Agent
Durban
Required Qualification:
Matric
Required Experience:
Previous Systems and Collections experience
Role Responsibilities:
Collections of arrear debt.
To ensure that all administration functions required are accurate and received timeously.
To ensure that the status of the debtors account is fully understood prior to the call being made.
To ensure that the communication with the debtor is handled in accordance with the company policy and procedure.
To ensure that the negotiation procedure is carried out in accordance with the guidelines provided.
Required competencies:
Conflict Management
Team Player
Influencing / Negotiating
Integrity / Honesty
Customer Service
Closing Date: 18 October 2024
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