Facilities and Human Capital Coordinator
FAIS Ombud
retoria
Job Reference Number: REC25_04
Department: Support Services
Industry: Admin/Office Support
Job Type: Permanent
Positions Available: 1
Salary: Market Related
The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established by the Financial Advisory and Intermediary Services Act, 37 of 2002 (FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner and by reference to what is equitable in all circumstances.
Job Description
Job Purpose:
To maintain the physical space of the office by ensuring a safe, clean, and functional environment, attending to all Human Capital coordinating and administrative support requirements, facilities, and health and safety requirements of the office, including delivery (driving) assignments as and when requested
Key Performance Areas:
Facilities Management and Office Maintenance.
Oversee all facilities and office maintenance activities, ensuring that building and occupational standards are met and arranging repairs when needed.
Adhere to the facilities management schedule (e.g., servicing air conditioners, scheduled refurbishments, inventory, etc.).
Coordinate procurement activities per SCM requirements, ensuring that departmental heads are engaged in approving and processing work orders.
In collaboration with the GRC Office, design and implement effective Health, Safety, and Security procedures for the Office.
Represent the Support function in the BCM Committee and disaster recovery engagements.
Attend to compliance audits and measurements.
Provide safe, prompt, and efficient driving and messenger services to the office.
Ensure the office vehicle adheres to service maintenance intervals, repairs are attended to promptly, and it is always clean.
Provide general coordination and administrative support for recruitment, appointments, terminations, leave and benefits administration, employee wellness, performance management, training, and development.
Collaborate with the HC team to coordinate office events and activities to ensure effective execution.
Other Key Competencies:
The applicant must demonstrate the following skills and attributes: Attention to detail. Good people skills. Analytical skills. Demonstrate customer service skills. Ability to solve problems and design and execute projects. Ability to maintain a high level of confidentiality. Strong interpersonal/human relations skills. Ability to work independently as well as part of a team. Solid proficiency in using MS Office suite of products. Sound understanding of office operational procedures, HR systems and best practices for facilities management and building maintenance. Knowledge of Human Resource policies, procedures, practices, and legislation. In-depth understanding of health and safety requirements. Ability to lift and move office items (e.g. furniture, equipment). Ability to bend, lift, climb, stretch, to maintain the office and equipment.
Job Requirements
Matric certificate or equivalent.
A valid Code 8/10 driver's license.
Diploma or certificate in Facilities Management, Human Resources Management, or a related field.
Certification in Occupational Health & Safety will be an added advantage.
Minimum of 2-4 years experience in Facilities Management and, or Human Capital Coordination.
In accordance with the FAIS Ombud’s Recruitment Strategy, preference will be given to candidates from designated groups.Please note that correspondence will only be entered into with shortlisted candidates, and FAIS OMBUD reserves the right not to appoint if a suitable candidate is not identified.Recommended candidates will be required to undergo a comprehensive background check, which may include security screening, psychometric testing, and verification of credentials.FAIS OMBUD is an equal opportunity employer, committed to the principles contained in its Employment Equity Policy.Interested applications can apply for the position at https://faisombudjobs.mcidirecthire.com/ by 24 January 2025. Inquiries may be directed to Ms. Livhuwani Thavhanyedza at 012 762 5000.
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