WE ARE HIRING
Durban
Information Technology Internship
Bidvest Insurance is a non-Life insurer within the Financial Services division of the larger Bidvest Group and operates
alongside other great companies such as Bidvest Bank, Bidvest Life, FMI, Compendium Insurance Brokers and others.
Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel
which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are
designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can
deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that
we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and
staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge
convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with
us are only limited by your own imagination.
Position Overview
The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and
configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues,
assist with the implementation of new technologies, and provide training and support to team members.
What You’ll Need
Our Values
At Bidvest Insurance, we are all part of a BE’VOLUTION where we live our values each and every day for the benefit of
our colleagues, customers, partners, stakeholders and our environment.
Key Responsibilities and Duties
Provide IT and technical support to staff at the office.
Attend to technical administration.
Provide IT support for operational systems data and performance analysis.
Required to perform any task as and when required by management.
Provide support to business users for applications.
Management of application issues logged with IT, for development or major fixes, from logging of issue until
resolution and roll out.
Prepare monthly reports on all application issues logged with IT and internally to analyse and establish root
causes.
Analyse nature of application issues being experienced and make recommendations for changes to systems or
processes.
Effective roll out of issue resolution through communication and training
Work closely with IT Applications Team on new development and projects
Prepare/assist in the preparation of Business Requirement Specifications for IT development projects.
Continuously evaluate the use of systems/applications in relation to current processes to identify opportunities to
improve.
Work closely with Operations to understand the needs of the business.
Qualifications
Grade 12/Matric.
Degree/ Diploma in IT or any relevant qualification
Certified copy of your ID.
Certified copy of Academic Transcript.
Your CV and motivational letter
Must be an SA Citizen between the age of 18-35 years old.
Must have not previously done an internship prior (SETA/ Government).
Knowledge and skills
Written and verbal communication skills
Determination and proactivity– to learn, perform quality work and develop yourself.
Strong knowledge of Network Administration and Information Technology
Experience with Troubleshooting and Network Security
Excellent Customer Service skills
Provide support to the Sales Team
Strong problem-solving skills and attention to detail
Ability to learn quickly and work well in a team environment.
Experience with Microsoft Office and Windows Operating Systems
Submissions:
Preference will be given to PDI candidates in line with our EE
Interested candidates to please submit their CV to: jobs@bidvestinsurance.co.za
Bidvest Insurance is an authorised Financial Services Provider FSP46395
Should you not hear from us within 2 weeks from date of application, please consider yourself unsuccessful
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